Wine Alchemy Privacy Promise

Privacy Promise

The Wine Alchemy Privacy promise

1) Privacy and your personal data
Wine Alchemy is committed to protecting the privacy of its users. This privacy promise informs you how we obtain, define, and use your personal information. It applies to information collected by us, or provided by you, over our website or in any other way, such as over the telephone or by email. It is also intended to assist you in making informed decisions when using our website. All your personal information will be held and used in accordance with the Data Protection Act 1988. Wine Alchemy Ltd. is the Data Controller of your information for the purposes of the Act.

2) What Information is collected?
When you visit the website you may provide personal information such as name, address, email address and phone number by:
a) completing a Contact Us form on the website, or by subscribing to receive news, promotions, information or updates;
b) corresponding by email, in which case we may retain the content of your email messages together with your email address and our responses.
c) collecting information about your computer/device including (where available) your IP address. Any statistical data obtained about browsing actions and patterns is anonymous and does not identify you as an individual.

3) Cookie Policy
The Wine Alchemy website uses technology called “cookies” to collect information about how the website is used. A cookie is a very small data file placed on your hard drive by a web page server. It cannot be executed as code or deliver viruses. Cookies cannot be used by themselves to identify you but do enable easy navigation and help us to arrange content to match your preferred interests more quickly. For example, we can learn what information is important to our visitors, and what isn’t. By using The Wine Alchemy website, you agree to cookies being used. If you do not agree to this, you must alter your browser settings to turn off cookies or block those types which are unacceptable to you. All modern browsers allow you to modify your cookie settings.

We take the privacy of all who use our website very seriously and ensure that our use of cookies complies with current EU legislation. You may alter your browser settings to turn off cookies or block those types which are unacceptable to you, but this may cause difficulties when accessing and using the website. Instructions on how to do this are provided by your browser settings.

4) How do we use the information that you provide to us?
We use your information in the following ways:
a) to ensure that content from our website is presented in the most effective manner for you and your computer/device;
b) to notify you about any changes;
c) to provide you with any news, promotions, information or updates;
d) to update our records.

5) Will my personal information be provided to third parties?
Never, unless we are under a duty to disclose or share your information to comply with any legal obligation.

6) Your consent
By using the Wine Alchemy website you consent to our collection and use of the information as described in this Privacy promise and Cookie Policy. If we change our policies and procedures, we will post those changes on the website. You have the right to ask us not to process information for marketing purposes. You may unsubscribe from any subscribed service at any time.

7) How can you access your Information?
You may request access to all your personal information that we collect online and maintain in our database by contacting us. Any access request may be subject to a fee of up to £10 to meet our costs in providing you with details of the information we hold about you.

8) Where do we store your personal data?
Any personal data collected is stored on computer systems in the UK.

9) Security
The transmission of information via the internet is not completely secure and we cannot ensure the security of your data during transit to our website. Any information you submit is sent at your own risk. Once we have received your information we use security features to prevent unauthorised access to your information.